Corporate mood and mindset as a key for successful transformation

Ben Heigert December 5, 2019 4 MINUTE READ

Well, you know that: somehow, your latest project on establishing an international key account management ran incredibly smooth and successful. Or did you notice that your key users and end users suddenly built a resistance to the new ERP system during the transformation? And why do you have the feeling that – despite all the conceptual-technical brilliance – the spark did not really “jump over” regarding design and go-live of the new CRM application?

Capture Mindset and Mood

For us as experts for people-focused corporate development it has always been top priority to talk intensively to key players and multipliers (‘influencers’) and to be extremely close to their current point of view about company affairs. Many positive as well as negative developments were therefore recognized at an early stage and mitigated or used in a targeted way by proactive change management.

Strengthened by the possibilities of our digital world, we have further perfected this approach and complemented it by smart tools:

Set Focused Impulses in Change Management

CO/MM/A – the Corporate Mood & Mind Approach of BBH – considers and influences precisely the development of the people’s mood and mindset during all stages of a change process or transformation process – in the sense of a successful change process. We have complemented our consulting expertise by smart feedback apps – using short- minimally-invasive “pulses”, which allow us to monitor the development of success-critical parameters or the current mood within important stakeholder groups. Almost in real-time.

As we are not tool providers, but holistic consultants and experts for people change, we always focus on individual consulting and practical support regarding change – ideally supported by powerful feedback tools.